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Care in the Community

At Eleventh Hour Group, we are dedicated to enriching the lives of children and adults through personalised short- and long-term care solutions. Our mission is to ensure that every individual under our care lives a fulfilling, independent life. We achieve this by working closely with local authorities, integrated care boards, case managers, clients, and their families to deliver care that truly makes a difference.

​Our approach to care is defined by flexibility, responsiveness, and a deep commitment to quality. We understand that the needs of our clients can change rapidly, and we are here to provide the support you require, exactly when you need it. Whether you’re facing an immediate breakdown in care or planning for long-term support, our services are designed to adapt seamlessly to your evolving needs, ensuring continuity and peace of mind.

As a CQC-registered provider, we offer a comprehensive range of services that cater to a variety of needs. Each service is delivered with a focus on excellence, compassion, and personalisation

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Rapid Response - Ad-Hoc Care

When care is disrupted or an urgent situation arises, our rapid response team is ready to step in. We can mobilise a fully managed care package within 4 hours, ensuring that care needs are met with the correct staffing teams. This service is ideal for emergency situations or when there has been an unforeseen breakdown in care.

Support for Learning Disabilities and Autism

We provide specialised care for individuals with learning disabilities and autism, helping them live enriched, independent lives in their own homes and communities. Our team is trained to offer personalised support that promotes personal choice, inclusion, and participation, ensuring that each individual’s unique needs and preferences are met.

Managed Service Commissioned Packages

Our managed service packages are tailored to meet the specific needs of clients and their families. We take a holistic approach, coordinating with local authorities and care teams to create comprehensive care plans that deliver consistent, high-quality support. Whether for long-term care or temporary coverage, our managed services ensure that every aspect of care is meticulously planned and executed.

Complex Care

We specialise in providing care for individuals with complex medical needs. Our team includes highly trained professionals capable of managing a wide range of conditions, from neurological disorders to physical disabilities. We work closely with healthcare providers to create and implement care plans that are both clinically effective and deeply compassionate.

Hospital Discharge – Pathways 1 and Complex Needs

Transitioning from hospital to home can be challenging, especially for those with complex needs. Our hospital discharge service ensures a smooth transition, with care plans that are tailored to support recovery and rehabilitation in the comfort of your home. We work collaboratively with hospitals to ensure that all necessary arrangements are in place, minimising stress and ensuring continuity of care.

Respite and Short Breaks

Caring for a loved one is rewarding, but it can also be demanding. Our respite care services provide temporary relief for caregivers, allowing them to take a break while ensuring that their loved ones continue to receive the highest standard of care. We also offer support for overseas travel, providing peace of mind that your loved one is well cared for, no matter where you are.

Our Team

Our exceptional team of healthcare professionals are at the heart of everything we do. Each member is carefully selected for their expertise, compassion, and commitment to delivering personalised care. Our team includes:

  • Registered Learning Disability Nurses – Experts in providing specialised care and support for individuals with learning disabilities.

  • Registered Children’s Nurses – Dedicated to caring for the unique needs of children with a wide range of medical conditions.

  • Registered Nurses – Skilled professionals providing comprehensive care across various settings.

  • ITU (Intensive Therapy Unit) Nurses for both Children and Adults – Specialists in critical care, ensuring that even the most complex needs are met with the highest level of expertise.

  • Support Workers, including Mental Health Specialists – Compassionate caregivers who provide day-to-day support and companionship, tailored to the individual’s needs.

  • Community Psychiatric Nurses – Providing mental health support within the community, helping individuals manage their conditions and live independently.

  • Registered Mental Health Nurses – Experts in managing and supporting individuals with complex mental health conditions.

Let’s Connect

We invite you to explore how Eleventh Hour Group can support your care needs. Our services are designed to adapt to your specific requirements, ensuring that your loved ones receive the best possible care. For more detailed information, please refer to the attached overview of our services. We are also happy to provide testimonials and case studies to demonstrate our impact.

Let’s discuss how we can make a difference for you. Please feel free to reach out to schedule a call or a Teams meeting at your convenience.

 Thank you for considering Eleventh Hour Group as your trusted partner in care. We look forward to the opportunity to serve you